Casino Max App

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CAS D'USAGE

Casino Max

Casino organizes a contest in its mobile app to encourage users to explore all its functionalities and develop a habitual user reflex, and to generate in-store traffic.

for the FIFA World Cup, Casino organized a contest via its Casino Max app. the purpose of the month-long contest was to reward users who completed predefined actions. each week, users were asked to complete three actions in the app or in a shop. once confirmed, those actions qualified the users for a random draw to win a free gift.

in under three weeks, app’s miles® was able to adapt and implement its activation tool to quickly meet the needs of the Casino Max app. that contest showcased the different features of the app, promoted partner brands and buoyed foot traffic at points of sale.

IN-APP TRAFFIC

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When launching its app in early 2018, the famous French retailer Casino turned to Addict Mobile, a 100% performance-oriented marketing platform, to acquire new mobile users. Let’s have a look back at the main stages of this fruitful collaboration.

CONTEXT

The Casino Max loyalty program rewards the brand’s customers with personalized promotions. To complete the classic loyalty card, the brand has developed a mobile application offering many advantages to consumers: that is to say to interact directly in stores, help customers to easily find all the information related to their account and benefit from many exclusive and personalized coupons.

In order to estimate the loyalty program and the Casino max app on its turnover, the group chose to associate to Addict Mobile, the 100% performance-oriented media buying platform.

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CHALLENGE

In addition to the dematerialization of the customer account, the main challenge for Casino is to measure the use and activation of these coupons, which are only valid in stores. The Casino Max app is therefore part of a “drive-to-store” approach, and in this case “app-to-store”: an approach that fives personalized special offers to generate traffic directly in stores.

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OBJECTIVES

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The objectives are twofold as the company aims to both:

  • generate new users for its app while encouraging them to use the proposed coupons;
  • Scale the turnover generated in store via the discount coupons offered.

OUR ACTION

+ 32 sources launched in 2018! These include social networks, search levers, as well as Ad-networks. It is essential to combine these different sources with different types of campaigns in order to identify the ones that make it possible to:

  • generate a high volume of registrations within the application;
  • maximize the use of in-store coupons.

Addict Mobile technology allows us to aggregate data from all these sources in real time to track campaigns more effectively and maximize ROI by adjusting investments.

Facebook creative

Our creative design production has enabled us to generate more than 1000 designs in order to identify the promotions/products/visuals that are able to generate the best performances. The regular updating of these creations, as well as their adaptation according to business activities, allowed us to maintain the desired performances to use them as instruments for Casino’s objectives.

Spécial opération from 04.25 to 05.05

By combining Casino’s marketing expertise with Addict Mobile’s know-how, we were able to highlight the best practices to deploy in order to maximize the number of coupons used. We have thus:

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  • geolocated campaigns according to our objectives: certain geographical areas are more favourable to the use of certain coupons (hypermarket or supermarket areas);
  • taken into account seasonality: some periods are more favourable to downloading and registering on an application, while others maximize the use of coupons.

Addict Mobile technology identified 12% of fraudulent installations among all generated installations*, which the tracking SDK had not been able to identify. By removing these installations from the invoice, we then capitalize on high-potential users and maximize the ROI of these campaigns.

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RESULTS

results

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app to storemobile marketing campaigns

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